Minus the Minutia: the Power of Automation

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by Clayton Daniel, Financial Commentator

Around twelve months ago I surveyed some 25 – 40 year olds as to what they wanted out of life and what they wanted to avoid. I expected the results to reflect everything I had ever read about Gen X and Y wanting to be rich, retire early on a passive income, kick up the heels or go travelling around the world. The results however did not reflect that expectation.

Instead of early retirement, people wanted job satisfaction. Instead of wanting more money, people wanted more time. Instead of perpetual travel, people wanted something to show for their hard work.

“[Baby boomers] were taught safety and security was purchased with the ownership of assets…..we have now seen the concept of ownership go from the domain of security, to the realm of responsibility”

I was amazed at the findings. Had I been lied to, or had no one simply done what I had done – gone to the demographic and asked? What I realised is that over the last twenty years, a lot has changed. In fact, that is an understatement, everything has changed.

The baby boomers grew up with parents from a war torn era. They were taught safety and security was purchased with the ownership of assets. And that’s what the baby boomers did. They bought. From homes to cars to fancy appliances. Ownership guaranteed freedom.

“Ownership takes time, it takes hard work, and it removes instant gratification”

Gen Y on the other hand have grown up in an economy of uninterrupted growth for the last 25 years. Add in the growth of technology, and the boom of the sharing economy, and we have seen the concept of ownership go from the domain of security, to the realm of responsibility. Why own a car when Uber can pick me up from anywhere and take me to anywhere I want to go. I don’t have to find parking, I don’t have to own a depreciating asset, I don’t even need to worry about sobriety. More convenience for a lower cost, where do I sign?

“Our brain is not built to handle so many things competing for our attention”

This idea of access over ownership has been a massive shift in the way we interact with the world. Ownership takes time, it takes hard work, and it removes instant gratification.

And there is so much to be instantly gratified by these days. Whether you Tinder your way through the weekend, Netflix binge your new favourite series, or stream a new album on Spotify, whatever you want these days you can have it. Immediately.

The problem is, these new services comes with a time cost. And despite the amazing complexity of our neo cortex to create fully functioning and (mostly) rational humans, we still haven’t outpaced our 200,000 year history. Put simply, our brain is not built to handle so many things competing for our attention.

Even a couple of hundred years ago it was simply:

a) Is there food?

b) Is there water?

c) Is there shelter?

If all three are checked, you were good.

These days our tick boxes are a lot more complex. Does your boss like you, did you choose the right career path, and is there kale in your green smoothie?

“You adapt, and create shortcuts to get big results from little changes. And my pro tip is automation”

Our brains are so exhausted by these open loop questions, when you add on the fact we are working longer than ever, and filling every other second we aren’t indulging our senses with a social media hit, it’s no wonder some of us are feeling under the pump.

But this is modern day life, you can’t avoid it. And saying ‘let’s go back to the old days when it was better’ is redundant advice. Instead you adapt, and create shortcuts to get big results from little changes. And my pro tip is automation.

“Once we remove ourselves from needing to make every single financial decision, we can free our minds up to focus on what we should be giving attention to”

Research tells us all these distractions and interruptions require us to make decisions every day. And each of these decisions saps you of your ability to make good decisions. It’s called decision fatigue and explains why over the course of a day, your decisions get worse. Judges make worse decisions in the afternoon compared to the morning, people buy useless extras at car dealerships, and we are susceptible to ‘impulse purchases’ at the checkout. Therefore, the lower amount of decisions you make, the higher your ability to make good decisions.

“One of the best things you can do with your money is to set it all up on automation”

So when the results of the survey I conducted came back, I realised what people needed was a way to deal with modern life. With so many things competing for your attention, how is it possible to make the best decisions? What I found was the more decisions were set to automation in the background, the better the results were for every other part of life.

Once we remove ourselves from needing to make every single financial decision, we can free our minds up to focus on what we should be giving our attention to: performing better at our jobs, making time with family, and finding new experiences.

“[Raiz] hits the spot on two fronts, access and automation”

After implementing this theory for a few years and seeing the results, I am convinced; one of the best things you can do with your money is to set it all up on automation. I don’t know when my rent is paid, how much I have for my next holiday to New York in August, or whether my long term asset base is getting larger, all I know is it is. Why? I don’t control it. It’s all on automation.

In no small way, this is why Raiz has been as successful as it has been. It hits the spot on two fronts, access and automation. It’s easy for me to see my investments as I can access them right on my phone, and secondly I don’t have to do anything, the money is deposited into my account with every purchase.

Avoid decision fatigue and outsource to automation. Go spend your time on things that matter.

Clayton Daniel, Financial Commentator

You can start using Raiz at any time by clicking this link!

Mindful in May

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The buzzword “mindfulness” seems to be everywhere at the moment. Whether you are using a mindfulness app or practicing mindfulness through meditation and yoga – the trend of mindfulness is hard to miss.  Mindfulness is usually discussed in terms of achieving spiritual and emotional awareness, often ignoring the more practical applications it can provide.  Financial mindfulness will lower your anxiety, focus your approach and save you money.

The principle behind being mindful in May is spending 10 minutes a day practicing meditation, and at Raiz we believe this should be applied to being mindful with your money. With the End of Financial Year just around the corner, May is the perfect time to concentrate on being mindful about spending and saving.  This May designate some time to not just develop a financial plan, but reflect on your saving goals, research into investment options, and be mindful about what you are spending your money on.

You can become a master, rather than a slave to your money with these easy tips:

1.       Track your expenses manually:

Instead of painfully examining your bank statements at the end of the month, try tracking your purchases manually as you make them. A good way to do this is to write down what you spend whilst you are making the transactions.  Awareness starts in realizing how much and what you’re spending money on. By getting in the habit of tracking your expenses, you’ll become more aware of your purchases and what they mean for your overall financial health.

2.       Set a waiting period:

It is so easy in the digital age to buy something without considering if you really need it. With PayPal and Paywave shopping can be such a mindless activity, and it’s not till you receive your bank statement that the guilt sinks in.  To stop yourself from spending in a vacuum, set a waiting period of at least 24 hours to decide if your purchase is really a necessity. The age old advice of ‘sleep on it’ can really make a difference when it comes to impulse purchases.

3.       Realise what the trade-offs are:

It is easy to spend money if you are not aware of what you are sacrificing in the long run.  For example, spending $100 eating out a week, or buying an unnecessary item of clothing may not seem like a big deal, but in the long run $100 can go towards paying off a stressful debt, or starting a saving fund for a well-deserved relaxing holiday.  It may seem difficult to practice self-control, but challenge yourself for the month of May. Bring your own lunch to work, or meet a friend for a walk in the park on the weekend rather than for a drink.  

Make May your month to reflect on and develop your mental and financial health!

You can start using Raiz at any time by clicking this link!

Raiz: A new way to invest

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Raiz is a micro-investment app looking to bring a new, natural approach to saving and investing. The concept behind Raiz is simple; by starting small, contributing often and committing long-term, anyone can achieve “financial well-being” and reach their saving goals. What is revolutionary about Raiz is that it is a micro- investing platform that allows you to get fully invested in a basket of ETFs quoted on the ASX for as little as $5. This provides first time investors with the tools to make small contributions easily, regularly and cost efficiently.  

With low maintenance fees of $1.25 a month, using Raiz for a year can cost less than some traditional brokers charge for a trade. Furthermore, with Raiz there are no exit fees, switching fees, brokerage fees and withdrawing money from your account takes a couple of swipes.  For as little as $5, anyone can now own a diversified portfolio of stocks. We also believe in the financial education of all Raiz customers; a lack of knowledge shouldn’t be a barrier to investing; this is why we make the app easy to use, provide real-time information on your investments, and give everyone a chance to learn about markets through the app and through Raiz content. 

These are the three easy ways to get invested with Raiz:

Round-ups

This key innovative feature links spending to savings.  People invest small change every day without even thinking about it.  Raiz makes it possible to link your credit and debit cards and then round up the virtual change from every transaction.  A virtual “piggy bank”.

Automatic Investments

Raiz also makes it easy to set up recurring deposits on a daily, weekly, or monthly basis.  Setting up automatic investment can be done in seconds through the app, and is great for maintaining a regular savings plan. 

Lump Sums

Our users can also invest any amount, at any time, with a simple lump sum investment. 

With these unique ways to fund your account, Raiz is creating an entirely new approach to saving and investing your money.

 Invest with Raiz today

5 Things to Know About Investing

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Thinking about starting your portfolio? Or maybe you’re already a small time investor looking for a little more education. Either way, there’s no shame in not knowing all the ins and outs of markets. And sometimes, just getting familiar with the most basic concepts is all you need to make you feel more comfortable investing.

With that in mind we’ve got 5 investing basics to start you off:

1.       OWNING A COMPANY (OR AT LEAST A LITTLE BIT OF ONE)

When you purchase a share on the stock market you may ask, what am I actually buying? You know your money has gone somewhere, but other than some documentation you don’t get much back. So it’s a good question to ask.

The answer: You own a percentage of the company (or companies) of the stock that you just bought.

If a company has 100 shares and you buy 50, you own 50% of that company.

If you buy 10, you own 10%.

If you buy 1, you own 1%.

You’ll usually own much, much smaller percentages than that, but no matter how much you own, if you have a share you have a legal stake in that company.

2.       THE MARKETS CAN GO UP AND DOWN

One of the greatest myths of the stock market is that they usually go in one direction, up. We can very much bust that myth and tell you they also go down.

Over days, weeks, months, and years the markets can move in both directions. This is important to bear in mind to avoid nasty surprises.

Read more: Dollar-cost averaging

3.       DIVIDENDS

You’ve probably heard of dividends, and you’re definitely forgiven for not knowing what they are.

Dividends are a portion of a company’s earnings, paid to their shareholders. Usually a way for shareholders to enjoy company profits.

If you own 10 shares of a company, and they pay a dividend of $1 per share, you get $10 ($1 x 10)

Read more: What is a dividend?

4.       INVESTING IS FOR EVERYONE

You’d be forgiven for thinking that you need a fancy suit and a degree in finance to invest in the stock market. However, you don’t. Anyone can invest in publicly listed companies, because they are as the name suggests, public! Just like kicking a ball around with your mates on a public oval.

We suggest you do your research and think about your personal situation before making any investment decision. With apps like Raiz around anyone can invest, any time they want, with as little as $5.

Read More: Unique Ways to Invest with Raiz

5.       ROME WASN’T BUILT IN A DAY

This isn’t the Wolf of Wall Street, and sadly we’re not Leonardo DiCaprio. When most people invest they don’t do it to get rich quick. Building a portfolio and letting it grow takes time, but like much of life, good things come to those who wait…

… but don’t wait until tomorrow to start investing. Now you know the basics you can start building your portfolio today!

Why moving money with Raiz can take time

We get a lot of questions about why it takes so long for a balance to appear in Raiz accounts after hitting deposit, so to explain this we thought we’d break this process down step-by-step, and how long these steps take.

When you invest or withdraw with Raiz, we try to make the process as smooth as possible, from the moment you hit the button, to the money appearing in your Raiz account or back into your bank account.

DEPOSITS:

When you hit deposit, it should take just 1, but can take up to 2 business days for Raiz to withdraw money from your chosen funding source.  This is because we send withdrawal requests once a day to our bank, every business day. If you deposit in your Raiz Investment Account before our daily cut-off time (approx. 3.30pm Sydney Time), your bank account will be debited that same night (and the following night if you deposit is received after this cut-off time).

This can seem longer over a weekend or public holiday.  

The following business day, once the withdrawal requests are processed, we invest that money, buying the shares for your investment (this is also done only once a day as outlined in the Product Disclosure Statement at around midday Sydney Time). As soon as that money has been invested, the value of your investment should be reflected in your Raiz Investment Account balance.When you hit deposit, it should take just 1, but can take up to 2 business days for Raiz to withdraw money from your chosen funding source.  This is because we send withdrawal requests once a day to our bank, every business day. If you deposit in your Raiz Investment Account before our daily cut-off time (approx. 3.30pm Sydney Time), your bank account will be debited that same night (and the following night if you deposit is received after this cut-off time).

This can seem longer over a weekend or public holiday.  

The following business day, once the withdrawal requests are processed, we invest that money, buying the shares for your investment (this is also done only once a day as outlined in the Product Disclosure Statement at around midday Sydney Time). As soon as that money has been invested, the value of your investment should be reflected in your Raiz Investment Account balance.

WITHDRAWALS:

When you withdraw from your Raiz Investment Account, we will execute that withdrawal within 1 business day. We sell the relevant shares for that investment once a day again.  If your withdrawal request is received after 9.30am Sydney time, your ETFs will not be sold until the next business day.

Due to the rules of buying and selling shares on the ASX, it takes 2 business days for us to receive payment for your withdrawal. Once received, Raiz transfers the withdrawal amount straight to your chosen funding source, which can take 1-3 business days depending on your bank.

This is why you can expect withdrawals to come back to your account in 5-7 business days.

We want this process to be as painless as possible for you, if you have any further questions or concerns we encourage you to contact us at support@Raizinvest.com.au or call us on 1300 754 748.

4 Reasons you should build a budget today

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It’s probably not going to be the most interesting thing you do this year, but building a budget could be one of the most important… and it doesn’t really take that much effort. Here’s 4 quick reasons you should take an hour out of your busy schedule to build a budget:

1)      Gets You Thinking

It’s too easy to live your life on autopilot these days. When you can use your card just about anywhere it’s easy to forget just how much you are spending, and what you are spending it on. If anything, writing out a budget gets you thinking about what you’re currently spending your hard earned money on, and what you actually want to be spending it on.

2)      No Nasty Surprises

Not only will an effective budget tell you what you’re spending money on, but also when you are spending it. This can’t help avoid nasty surprises in your bank account when you have to pay your phone, electricity, rent, gym membership or any other kind of bill as many of us do.

3)      Forward Planning

Having a budget allows you to look not only to tomorrow, but to the coming weeks, months, and years. It allows you to plan a path to financial fitness, and identify what you need to do to get there.

4)      Old Habits Die Hard

Even if it’s not the most pressing issue, developing a disciplined saving plan is always important. If you get into the groove of keeping a track of your spending habits, it’ll be all the more easy when you have a bigger, more complicated budget to deal with.

So if you have a bit of spare time this week, try building a budget, and be sure to let us know on Facebook and Twitter of any tips you have!

You can start using Raiz at any time by clicking this link!

Our Letter to The Hon. Malcolm Turnbull (from Raiz, previously Acorns)

4 March 2016

The Hon. Malcolm Turnbull,   MP

Prime Minister

Parliament House

Canberra ACT 2600

 

Dear Prime Minister,

Establishment of the FinTech Advisory Group

I write to congratulate the Australian Government on its decision to establish a FinTech Advisory Group, and I continue to welcome the increased focus on encouraging innovation in Australia, particularly in the FinTech sector.  As an active member of this community, and having recently launched our Acorns product in Australia, I have experienced first-hand the dramatic surge in activity in this industry, and I look forward to its continued growth.

That said, I strongly believe there is major issue that, if left unresolved, will prevent FinTech innovation and competition achieving its full potential in Australia.  

It is my contention there is lack of understanding and confusion in the public mind that they are no longer protected by Australian regulations, and that the liability protections under the terms and conditions on which they conduct their internet banking do not apply when they deal with FinTech start-ups such as ourselves.  This is not the case.

I am concerned and disappointed to see banks and other financial institutions seek to discourage users from engaging with FinTech by exacerbating the confusion and fear in this area.  

It should not fall upon the small start-ups to educate investors about their rights and obligations vis-à-vis their banks, and it should not fall upon small start-ups to monitor the information that is being disseminated to consumers by bank employees.

To explain this more specifically, Acorns is a micro investing / micro savings smartphone application. When a user signs up to the app, they provide Acorns (and its service provider Yodlee) with their bank account log-on details and password. There has been significant media commentary (both social and mainstream), including comments made by persons who purport to be bank employees, that by doing this, the user becomes liable for any unauthorised transactions. As you would expect, these type of comments are creating great consternation and discouraging users from engaging with FinTech companies, such as Acorns.

However, this commentary, and the stance taken by the purported bank employees, is wrong. It is clear under the ePayments Code (Code) (which all major Australian banks have subscribed to) that the user will not be liable for any unauthorised transactions because:

(a)             the user expressly appoints Acorns and Yodlee to collect information on the user’s behalf only (i.e. Acorns and Yodlee have “read only” access to the user’s bank account. They cannot effect transactions); and

(b)             Acorns and Yodlee protect the data using encryption and bank standard security measures to keep it safe.

Consequently, the user does not breach the requirements of the Code, nor the terms and conditions of their bank contract and does not become liable for any and all unauthorised transactions.

I would urge the FinTech Advisory Group and ASIC to consider this issue, given their mandate to encourage FinTech innovation, while reducing barriers and ensuring that these barriers are not (mis)used by incumbent players to discourage competition. Unless this issue is resolved, I believe it will stunt the development of FinTech, an integral part of the Innovation strategy recently articulated by you.

Please be aware that we will release a copy of this letter to our users (of which there are over 50,000) and to the media at large.

Should you wish to discuss this matter further or if you have any questions or comments, please contact me on 1300 954 678.

Yours faithfully

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 George  Lucas

Managing Director

Acorns Grow Australia  Limited

Back to Uni - Time to get smart about investing

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As summer officially comes to an end, it is time to go back to University – and we know that whether you are a first year student or a returning graduate the temptation to spend is everywhere. 

The harsh reality of returning to Uni is that it is time to recover from a summer spent emptying your bank account travelling, shopping and celebrating the festive season. Even if you spent the summer working, the start of the academic year is the perfect time to start thinking about the best way to make your hard earned cash last longer. 

Instead of falling into the trap of spending all your savings on overpriced but underwhelming lunches on campus, or unnecessary Tuesday afternoon drinks at the union bar, get smart about saving and investing – whilst you spend.

 It may seem trivial today, but these little savings add up and will pleasantly surprise you, helping fund your next summer activities. Not only is saving a bit of extra cash useful, but being disciplined with your money is an important life lesson for everyone…

 However, if you cannot function without three double-shot soy flat whites a day, at-least start saving whilst you spend. That’s where Raiz comes in!

 Many university students think that they are not ready to start investing. Whether you think that your income isn’t big enough, you are too young, or that you are lacking the financial knowledge, it’s time to stop making excuses because it’s easier than you think. You can start investing from as little as $5.00.

By rounding-up your purchases, Raiz links your everyday spending to saving and investing. 

The goal of the round-up is to allow you to invest small amounts, without even thinking about it! By linking your spending accounts (EFTPOS, debit and credit cards etc.), the virtual change from every transaction is invested into your Raiz investment account. This combined with lump sum investments and automatic deposits gives you an easy way to effectively develop your first portfolio.  You can get your money out at any time with a couple of swipes of the app. 

The registration process only takes a couple of minutes and no previous knowledge of markets is needed to set up your account.

Whether you are already planning your mid-year escape, thinking about paying off your University debts or just feel like your laptop is in need of an upgrade – you are ready to start investing.  With so much on your mind at the beginning of a university semester – let Raiz take care of your savings.

Using Your Internet Banking Details With Raiz (previously Acorns)

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We’ve received a lot of questions regarding the legality of submitting one’s personal bank login details to Raiz in order to use our Round-Ups feature, so we thought we would try to explain the ePayments Code, which the Australian Securities & Investment Commission (ASIC) administers on behalf of its subscribers, the banks and institutions. To see if your financial institution is a subscriber, you can view a list on ASIC’s website.

We recommend you keep reading, but if you can’t be bothered with the legal mumbo jumbo, here’s the take home message:

Having researched ASIC’s ePayments code, we can tell you that using your internet banking login details with Raiz should not void any terms and conditions with your bank.

 

To quote ASIC’s site directly:

Almost all banks, credit unions and building societies in Australia are subscribers to the ePayments Code. Other providers of consumer electronic payment facilities such as PayPal have also subscribed to the code.

Among other things, the ePayments Code:

·         requires subscribers to give consumers clear and unambiguous terms and conditions,

·         stipulates how terms and conditions changes (such as fee increases), receipts and statement need to be made

·         sets out the rules for determining who pays for unauthorised transactions, and;

·         establishes a regime for recovering mistaken internet payments.

Most of the questions we have received come from customers who believe that entering one’s login details into the Raiz app will make them liable for any losses in their account. This is false.

Entering banking login details into the Raiz app to create round-up opportunities will not see you become liable for unauthorised transactions because:

(a)        the user expressly appoints Raiz and Yodlee to collect information on the user’s behalf only (i.e. Raiz and Yodlee have “read only” access to the user’s bank account. They cannot effect transactions); and

(b)        Raiz and Yodlee protect the data using encryption and bank standard security measures to keep it safe.

Raiz uses industry-standard security like 256-bit SSL encryption of sensitive information, redundant backups, and disaster recovery planning. Even in the incredibly unlikely event that all these measures fail, customers of Raiz are insured against fraud & cyber-crime. This insurance does not invalidate the liability of your financial institution, so you are protected against liability and loss.

In conclusion, Raiz and its use of a transaction aggregator to retrieve round-ups on your behalf, we believe, is in compliance with ePayments Code as outlined by ASIC. You will not be forfeiting any protection by using your online login with Raiz. Stay safe out there, and continue to be smart about with whom you share your sensitive information.

We appreciate your trust and loyalty. We promise never to abuse it.

Source: ePayments Code – http://asic.gov.au/for-consumers/codes-of-practice/epayments-code/

Relevant excerpts below:

unauthorised transaction means a transaction that is not authorised by a user

9 Scope Transactions not authorised by a user

9.1 This Chapter applies to unauthorised transactions. It does not apply to any transaction that is performed by a user or by anyone who performs a transaction with the knowledge and consent of a user.

10 When holder is not liable for loss

10.1 A holder is not liable for loss arising from an unauthorised transaction if the cause of the loss is any of the following:

(a) fraud or negligence by a subscriber‘s employee or agent, a third party involved in networking arrangements, or a merchant or their employee or agent,

(b) a device, identifier or pass code which is forged, faulty, expired or cancelled,

© a transaction requiring the use of a device and/or pass code that occurred before the user received the device and/or pass code (including a reissued device and/or pass code),

(d) a transaction being incorrectly debited more than once to the same facility, and

(e) an unauthorised transaction performed after the subscriber has been informed that a device has been misused, lost or stolen, or the security of a pass code has been breached.

10.2 A holder is not liable for loss arising from an unauthorised transaction that can be made using an identifier without a pass code or device. Where a transaction can be made using a device, or a device and an identifier, but does not require a pass code, the holder is liable only if the user unreasonably delays reporting the loss or theft of the device.

10.3 A holder is not liable for loss arising from an unauthorised transaction where it is clear that a user has not contributed to the loss.

12 Pass code security requirements

Pass code security

12.1 Clause 12 applies where one or more pass codes are needed to perform a transaction.

12.2 A user must not:

(a) voluntarily disclose one or more pass codes to anyone, including a family member or friend,

(b) where a device is also needed to perform a transaction, write or record pass code(s) on a device, or keep a record of the pass code(s) on anything:

(i) carried with a device, or

(ii) liable to loss or theft simultaneously with a device, unless the user makes a reasonable attempt to protect the security of the pass code, or

© where a device is not needed to perform a transaction, keep a written record of all pass codes required to perform transactions on one or more articles liable to be lost or stolen simultaneously, without making a reasonable attempt to protect the security of the pass code(s).

12.3 For the purpose of clauses 12.2(b)–12.2©, a reasonable attempt to protect the security of a pass code record includes making any reasonable attempt to disguise the pass code within the record, or prevent unauthorised access to the pass code record, including by:

(a) hiding or disguising the pass code record among other records,

(b) hiding or disguising the pass code record in a place where a pass code record would not be expected to be found,

© keeping a record of the pass code record in a securely locked container, or

(d) preventing unauthorised access to an electronically stored record of the pass code record. This list is not exhaustive.

12.4 A user must not act with extreme carelessness in failing to protect the security of all pass codes where extreme carelessness means a degree of carelessness that greatly exceeds what would normally be considered careless behaviour.

Note 1: An example of extreme carelessness is storing a user name and pass code for internet banking in a diary, BlackBerry or computer that is not password protected under the heading ‘Internet banking codes’.

12.9 Where a subscriber expressly or implicitly promotes, endorses or authorises the use of a service for accessing a facility (for example, by hosting an access service on the subscriber’s electronic address), a user who discloses, records or stores a pass code that is required or recommended for the purpose of using the service does not breach the pass code security requirements in clause 12.

Note 1: For example, if a subscriber permits users to give their pass code(s) to an account aggregator service offered by the subscriber or an associated company, a user who discloses their pass code(s) to the service does not breach the pass code security requirements in clause 12.

13 Pass code security guidelines

13.1 A subscriber may give users guidelines on ensuring the security of devices and pass codes in their terms and conditions or other communications.

13.2 Guidelines under this clause must:

(a) be consistent with clause 12,

(b) clearly distinguish the circumstances when holders are liable for unauthorised transactions under this Code, and

© include a statement that liability for losses resulting from unauthorised transactions will be determined by this Code, rather than the guidelines.

15 Network arrangements

15.1 In clause 15:

merchant acquirer means a subscriber that provides a service to merchants that enables them to accept/receive electronic payments

party to a shared electronic payments network includes retailers, merchants, communications services providers and other organisations offering facilities, merchant acquirers and subscribers

15.2 A subscriber must not avoid any obligation owed to users under this Code on the basis that:

(a) it is a party to a shared electronic payments network, and

(b) another party to the network caused the failure to meet the obligation.

15.3 A subscriber must not require a user who is their customer to:

(a) raise a complaint or dispute about the processing of a transaction with any other party to a shared electronic payments network, or

(b) have a complaint or dispute investigated by any other party to a shared electronic payments network.

Excuses Excuses Excuses

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He that is good for making excuses is seldom good for anything else” – Benjamin Franklin

What does everyone who finds it hard to save money have in common? We all have an excuse for why we can’t do it. Let’s talk through a few of the most commonly made excuses.

1.       You can’t afford it

You want to save, maybe you even “try” to save sometimes, but your money just doesn’t stretch far enough. It’s not unusual to feel that you’re not making enough money to start saving, and even those who have generous wages report this as an excuse not to save.

So why do you feel like you don’t have enough money? The simple answer is that you may just be spending more than you actually need toTake a good hard look at your “necessary” spending, and think about which items you may be able to cut down on, and try not to spend more just because you’re earning more.

2.       You will start saving “tomorrow”

You want to save, but it can wait until tomorrow, or next month, or next year, what difference does it make? Well actually it could make a lot of difference. Too many of us tell ourselves that it’s fine for us to just leave it until later to start saving.

Take a moment to think of your future self, who wants to buy a house, go on holiday, or maybe even retire early. Now ask yourself if there’s any good reason why you shouldn’t start saving now; with compound returns it can make a big difference if you start saving early. So don’t put off until tomorrow what you can do today.

3.       It’s too complicated

With all the different saving and investing options, it’s not surprising that many of us are confused about where to start. Super funds, savings accounts, share market? You’ve got a few options, but they don’t make it that easy for you. Choosing the right super fund, or constructing the right portfolio of shares can be a daunting task at times, and may require a significant level of knowledge and expertise.

ETFs provide you with a great option to begin investing in the share market; ETFs can track a certain index such as the ASX 200, and allow you to gain exposure to a variety of different shares for a very small fee.

Using Raiz to help stop the excuses

Whether you think you can’t afford it, you’re putting it off until tomorrow, or it all seems too complicated, we think that by using Raiz you can help eliminate those excuses from your life.

By rounding-up your purchases, Raiz helps you link spending to saving, so instead of thinking about what you can and can’t afford, you can just go about your business while Raiz does your saving in the background.

It’s never too complicated with Raiz; we’ve constructed 5 different portfolios for you to choose from, from 7 different ETFs. With Raiz you get the sophistication of a fund manager, with a fraction of the fees.

You don’t need to keep putting it off until tomorrow. We have made our sign-up process as easy as possible, so you can start today and thank yourself later.

Say hello to Raiz, and goodbye to excuses.